mirror of
https://github.com/pdf2htmlEX/pdf2htmlEX.git
synced 2024-12-22 13:00:08 +00:00
144 lines
6.4 KiB
Markdown
144 lines
6.4 KiB
Markdown
This is a general guide if you want to report bugs, ask questions,
|
||
request features or submitting patches.
|
||
Please take a moment to review this document in order to make the
|
||
process easy and effective for everyone involved.
|
||
|
||
This document is adapted from [necolas/issue-guidelines](https://github.com/necolas/issue-guidelines)
|
||
|
||
## Table of Contents
|
||
- [Channels](#channels)
|
||
- [The Issue Tracker](#the-issue-tracker)
|
||
- [The Mailing List](#the-mailing-list)
|
||
- [Contacting the Author](#contacting-the-author)
|
||
- [Guidance](#guidance)
|
||
- [Ask Questions](#ask-questions)
|
||
- [Bug Reports](#bug-reports)
|
||
- [Feature Requests](#feature-requests)
|
||
- [Pull Requests](#pull-requests)
|
||
|
||
***
|
||
## Channels
|
||
|
||
A few channels are available to reach the developers, please find the most proper one for your purpose.
|
||
|
||
### The Issue Tracker
|
||
|
||
The [Issue Tracker](https://github.com/coolwanglu/pdf2htmlEX/issues)
|
||
is the best way for
|
||
[bug reports](#bug-reports),
|
||
[features requests](#feature-requests)
|
||
and [submitting pull requests](#pull-requests).
|
||
|
||
Please respect the following restrictions:
|
||
* Do not post personal support requests, (e.g How can I call pdf2htmlEX in Java?). Use the mailing list, or [Stack Overflow](http://stackoverflow.com) instead.
|
||
* Keep the discussion on topic and respect the opinions of others.
|
||
* Posts violating the above restrictions may be removed without any notification.
|
||
|
||
|
||
Issues may be closed due to the following reasons:
|
||
* Fixed
|
||
* Duplicate of other issues
|
||
* Invalid / Won't fix / Off topic
|
||
* Inactivity (for unconfirmed issues)
|
||
* Insufficient info (for unconfirmed issues)
|
||
|
||
In the last two cases, you can reopen the issue when you can provide more information.
|
||
|
||
### The Mailing List
|
||
|
||
The [mailing list](https://groups.google.com/forum/#!forum/pdf2htmlex) is set up for discussion and announcements.
|
||
You are welcome to [ask any question](#ask-questions) about pdf2htmlEX there.
|
||
However do not report issues or submit patches there, since it's terrible to keep track of them.
|
||
|
||
### Contacting the author
|
||
|
||
pdf2htmlEX is mostly written and maintained by 王璐 (Lu Wang).
|
||
His email and twitter account can be found in
|
||
[README.md](https://github.com/coolwanglu/pdf2htmlEX/blob/master/README.md).
|
||
|
||
Please post only messages that do not fit into the above channels, otherwise
|
||
note that he no longer replies with _Please post your question to the mailing list_ or _Please file an issue at GitHub_, consider your message already replied.
|
||
|
||
Please expect a _long_ delay,since the messages are usually archived and checked on a regular basis.
|
||
|
||
## Guidance
|
||
|
||
Here are a few tips for different types of messages.
|
||
Lots of your time may be saved if you follow the guidelines.
|
||
|
||
### Ask questions
|
||
|
||
If you need any help or have issues using pdf2htmlEX,
|
||
follow the following steps to get it resolved as fast as possible:
|
||
|
||
First of all, did you realize that your question might have been already answered in one of the following places?
|
||
|
||
- [pdf2htmlEX Wiki](https://github.com/coolwanglu/pdf2htmlEX/wiki)
|
||
- The manpage (run `man pdf2htmlEX`)
|
||
- Old posts in the [mailing list](#the-mailing-list) or the [issue tracker](#the-issue-tracker)
|
||
- [Google](http://www.google.com/)
|
||
- [Stack Overflow](http://stackoverflow.com/)
|
||
|
||
If you cannot find anything useful there, do not hesitate to post in the [mailing list](#the-mailing-list).
|
||
On the other hand, if you think it's something wrong about pdf2htmlEX, please [report a bug](#bug-reports) instead.
|
||
|
||
It will help a lot if you provide detailed information as mentioned in the [Bug Reports](#bug-reports) section.
|
||
|
||
### Bug Reports
|
||
|
||
A bug is a demonstrable problem that is caused by the code in the repository.
|
||
A perfect bug report may help the developer to identify the cause and locate the problematic code quickly.
|
||
Bugs should always be reported to [the Issue Tracker](#the-issue-tracker).
|
||
|
||
Before you report any bug:
|
||
- Use the latest git version of pdf2htmlEX, since the issue may have been already fixed.
|
||
- Search for previous issues (open or closed), to make sure that the issue has not been reported before.
|
||
- If pdf2htmlEX crashed, take a look at [this article](https://github.com/coolwanglu/pdf2htmlEX/wiki/Troubleshooting-Crashes).
|
||
|
||
A good bug report shouldn't leave others needing to chase you up for more information.
|
||
The developers may be very familiar with the code base of pdf2htmlEX,
|
||
but they may not know anything about your environment or what steps you have done,
|
||
unless you have them stated.
|
||
Please try to be as detailed as possible in your report.
|
||
Good examples include: [#58](https://github.com/coolwanglu/pdf2htmlEX/issues/58), [#183](https://github.com/coolwanglu/pdf2htmlEX/issues/183) and [#226](https://github.com/coolwanglu/pdf2htmlEX/issues/226).
|
||
|
||
If you are not sure, please try to answer the following questions:
|
||
|
||
- What's your operating system?
|
||
- What's the version of pdf2htmlEX and depended libraries? (You can post the output of `pdf2htmlEX -v`)
|
||
- Which browser(s) are you using?
|
||
- What steps will reproduce the issue? — please try to remove unnecessary steps
|
||
- What's the result and what did you expect? — e.g. you can post screenshots
|
||
- What error messages did you see?
|
||
- Where's the affected PDF file and which pages are causing the issue? — e.g. you may upload the file via Dropbox and post a link here
|
||
|
||
Especially for issues regarding building pdf2htmlEX:
|
||
- Which compiler are you using?
|
||
- What's the output of `cmake` and `make`?
|
||
- What's the content of `CMakeList.txt`?
|
||
|
||
|
||
### Feature requests
|
||
|
||
Feature requests are welcome. But take a moment to find out whether your idea
|
||
fits with the scope and aims of the project. It's up to *you* to make a strong
|
||
case to convince the project's developers of the merits of this feature. Please
|
||
provide as much detail and context as possible.
|
||
|
||
### Pull requests
|
||
|
||
Good pull requests - patches, improvements, new features - are a fantastic
|
||
help. They should remain focused in scope and avoid containing unrelated
|
||
commits.
|
||
|
||
**Please ask first** before embarking on any significant pull request (e.g.
|
||
implementing features, refactoring code, porting to a different language),
|
||
otherwise you risk spending a lot of time working on something that the
|
||
project's developers might not want to merge into the project.
|
||
|
||
Please read [_Using Pull Requests_](https://help.github.com/articles/using-pull-requests/)
|
||
if you are new to pull requests.
|
||
|
||
**IMPORTANT**: By submitting a patch, you agree to allow the project owner to
|
||
license your work under the same license as that used by the project.
|